The Lister Hospital london

I’ve just had ACL reconstruction in my knee through my insurance. The service and care was perfect and accurate. The food amazing, the room was big, clean and totally quiet, with great views facing the park. My surgeon, physiotherapists and the whole team was incredibly professional. They explained each stage of the procedure very calm and nicely. I could describe this place as “5-star hotel with operating theaters”

I hade my IVF treatment here in the end of 2013, best clinic, best doctor and nicest nurses I´ve ever met. Also had a baby daughter after years and years of non successful treatments in other clinics.

Great post operative care from all of the team. Absolutely faultless. The team were proactive with hydration, blood pressure, dressings and pain management. Canula popped out during the night which was handled very calmly. Quiet room and tasty food. Great scheduling and a swift and efficient sign in and discharge once I felt well. A really positive experience at The Lister, thank you. The staff are kind, funny and they really care.

Unacceptable wait times!! Have been waiting 4 hours for only starting my infusion. Waited 3 hours for the caterer to pick my lunch order. Waited hours for the Dr to just bring the consent to be signed!! The waiting is still ongoing, no idea how long it will end up! So while writing this review I don't have the infusion started, or lunch served or the consent signed!

I did an outpatient procedure there. The admission was quick and easy. Everything went great. However, afterwards the catering team was disorganized. I asked the nurse to bring food shortly after getting to my room after the surgery since it was already well in the afternoon and I was starving, was told it would take 30 min and it took them 90 min to bring it!! I had to call a nurse to inquire about it. They catering later told me they thought it was delivered by one of them when in fact it was not.

Attempted to book a routine scan with the imaging team. Receptionist was friendly but when I was transferred to speak to somebody about the scan I was spoke to in a condescending manner and the person on the other end of the phone even started shouting at me when I asked them to repeat their email address because they were speaking too quickly. Really poor patient service and will be avoiding.

DO NOT TRUST THEM!!! We went to the lister hospital for ivf treatment and we were told by our ivf consultant that the cost would be a little over £5000, by the time we paid that she told us we had to pay more and then more after that leaving us with no choice but to pay it ended up costing around £13000, it’s a blatant example of taking advantage of the desperate, and to cap things off We’ve just been sent a letter from a debt collection company saying we need to pay a further £550, how these people ar allowed to do this il never know, if a traidsman done anything like this then he/she would be done for fraud and sentence to prison, our ivf consultant claims she had undergone ivf treatment her self some years back and I find that hard to be true considering the lack of Empathy for the heartache stress and desperation Couples go through during IVF treatment she was blatantly focused on Taking our money and nothing else, No doubt I will more than likely get a comment on this Review saying I am really sorry for your experience if you send me an email I’ll look in to it, il probably have to pay more money for that so I don’t think il bother

EXTORTIONIST, STAY AWAY! I regret not going with a friend's advice to use the NHS for a simple annual check-up. I received an initial invoice from my specialist of ₤220, I have just been slapped with another invoice of ₤710 from HCA Healthcare for who knows what. Reading the other reviews, people mention the same thing about receiving a second bill for "consumables". I just cannot wrap my head around paying ₤1000 for a pap smear, knowing that the true cost is nowhere near this amount. Help it make sense!

I had Surgury here on Thursday. My experience was 10/10, in my humble opinion if people are going to this hospital and rating anything less than 8/10 I think the NHS might be a shock to your system. Upon arriving I was guided to the self isolation room for a covid test before surgery could commence. In isolation I was handled by staff that were kind, thoughtful, respectful and spoke and cared for me like a human being. On completion of my COVID test I was taken to my private room and again handled by staff who were just nice people, I was even handed a menu with food options before going into surgery. Honestly, I can’t fault my experience here, the staff were all accommodating, the nurses very kind and just so helpful and the doctors / consultants were throughly professional. I even received a follow up call today 2 days after leaving to check up on me. Please if you are in any doubt I dare you to go to Wexham Park Hospital and experience for yourself how your hard earned tax gets wasted on people who don’t care for their patients and treat people like animals. Thank you very much Lister Hospital

Professional and dedicated personal!