Today my 86 year old mother was taken by me to this store to buy a mobile phone The phone is the eas
Today my 86 year old mother was taken by me to this store to buy a mobile phone The phone is the easiest usable model the store has. The stores have a no paper instruction ideal now This was not told to my mother when buying the phone she asked this question. The phone bought my mother tried to set up. I helped her. Without instructions could not be done. We rang the Bradford store to be told no paper instructions through all panic over silly global warming panic. Told we must do on line . Neither of us computer literate. Now have phone can't use. We are absolutely disgusted with Tesco policy and won't use its stores again