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Jessica Rose Samson
1 Google Rating
A serious risk to your health! Substituted a medication on prescription telling me it was an equiva
A serious risk to your health! Substituted a medication on prescription telling me it was an equivalent despite the required medication being specifically stated on the prescription. It caused serious side effects and when I contacted my GP they were alarmed at what had been substituted - it was not the same and should not have been given. They advertise a drop and shop service - nothing ever seems to be available for that service. If you get your prescription sent electronically they do nothing with it and then tell you that they need to order the medication when you try to collect it. I have never been able to collect a prescription when it should be ready, I have had little choice of pharmacy as I need one that is open late. Having allowed 4 days for them to prepare my latest prescription, when I went to collect it I was told yet again that they would have to order it - despite the 4 days notice. They tried to blame my gp for sending the repeat prescription late but their own paperwork showed it had been sent on time, they had chosen to do nothing with it. Further more the remarkably cold and unhelpful person on the counter told me I should drive to Andover (20 miles away) to see if they had it there! Simply not an acceptable response. So I will have to go 3-4 days without a medication that I need to take every day whilst I wait for them to order it. Thank you Tesco Pharmacy,, how on earth are you allowed to continue providing such a dangerous service?! I will be moving the selected pharmacy for my repeat prescriptions with immediate effect as I would quite like to keep living!