Tesco Express bristol

Wow. Just wow! I haven't had enough time to process my experiences here. It was beyond belief. Thank you so much for everything.

I came the day before my hen nite to buy some things and I bought: mini cocktail sausages. I eat them with my friends. sadly the marriage was cancelled but lots of goods and prices ok. I think I had a KitKat from there? I think so.

Best Tesco in the country, no comparison.

Regular staff are pleasant enough but the senior staff (supervisors/managers) are rubbish. On one occasion, I went to buy a few essentials one of which was a loaf of bread. They had two shelves full of my particular brand all had the next day as best before date and it was late in the evening. As I was getting served I pointed this out to the assistant and asked if I could have it at a reduced price. He quite rightly went to ask his superior. A mixed race young man who I presumed to be the supervisor appears and the situation was explained. I used to be a supervisor in a Tesco garage and it was standard practice to reduce perishables as they approached expirey date. This individual failed to see that simple logic despite having two layered shelf full of them with closing time approaching and point blank said NO!!!☹️ I decided not buy any of the other items and went to nearby sainsbury who had the same brand bread with 5 day shelf life left. This other occasion, I went to this particular store to get a refund for items bought with my online groceries as I was told over the phone to take it to any Tesco. Again, senior staff were called and this young Eastern European female tells me they won’t refund me at this store as they don’t stock those particular items. Again not true as I remember from my Tesco training. She should’ve taken them back whether or not they stock it in that store. I went to another nearby Tesco who had no problem doing the refund.

Really good range of items, definitely would recommend if you were looking to buy food and/or drink. They accept cash and card

I want to share a kindness above and beyond from Nathan, one of the store managers. He very kindly made sure we had enough rolls/bread for a party we were holding and then because I was unwell he carried the bread to our house with my 84 year old mother. We really, really appreciated his help. Thank you Nathan. Naomi

My partner went in to this shop last week and was at self check out scanning food when she asked for some backy (which usually they are happy to do and come over and scan it for us) On this day one of the managers decided he wasn't going to do it for her accusing her of trying to steal it. I'm waiting in the car and my partner walks out calmly and gets in the car I turn and look at the door and he's ran out and started hurling abuse at us ( I wasn't even in the store) we go back down today I go to self serve to get some alcahol and am refused point blank as he said he recognised me from yesterday trying to nick it. ( I don't think you did as I'm very sure I live in Shirehampton so this tescos isn't a usual stop for me) the manager then comes over to my partner and says she can't be in here (having rang customer's service and knowing for a fact that she isn't banned) he then goes and gets the store manager who comes out and talks to my partner. I'm still at self serve being refused alcahol then he says he can't sell me these items because there 'glass' the store manager then tells him to serve Me and he refuses so she gets somebody else . Tall, white male long brown hair . Absolutely spot on person every time I go In so friendly. Although the store manager was helpful the store really need to re- think there staffing situations exspecially management I was literally left looking like a fool at self serve because he accused me of something I didn't do. And after all this I go to my local Tescos at Shirehampton were I then grab my backy and drink and was sold it at self service...go figure.

honestly never felt so safe in a tesco; security man doesn’t speak much, but his actions speak louder than words. Would recommend to anyone wanting to feel safe whilst buying snacks.

Was greeted by a devastatingly handsome young gent called Hamish. He located the Knorr Stockpots for me, and he even went on to describe a dish that he described as a : 'very simple, very quick and very delicious' that I must try with these. What an enthusiastic young man. I will definitely return because of Hamish.