Story Street GP Walk-in Centre hull

Walk-in Centre but too busy to able to see me.. sigh. Had already been told I had to wait a month to be able to see my GP. This is the state of our wonderful NHS after years of under-funding.

My first experience. Comparable with Mainland China. But then, I think I prefer China. In China you get a doctor to look after you, here it's a nurse. No triage nurse, no tests, no blood, no technology, except a PC to take notes. And temperature taken. If you can walk I wouldn't bother. It's warm in there, and they have a toilet. Best advice: never get ill. Do anything not to get ill.

Very active and staff is friendly, usually in rush hours you spend 90-120 minutes. In normal timing you are good to go in less than 39 minutes.

I was nervous about going to the walk-in centre after seeing the bad reviews. The security person was very unhelpful and pretended we weren’t there, he didn’t even make eye contact with us. That was a bad start, but once we got the level 1 it was a very different story. From the lift door opening to us getting back in the lift after seeing a doctor was just 15 minutes. Prescription in hand. I’d recommend going when it’s quiet, not sure what it would be like at peak times.

I was refused treatment by the receptionist after ringing 111 they told me i should not have been refused treatment i called Wilberforce back to relay what 111 had told me the receptionist ansewer was they not trained medical people when I said a nurse was calling me the receptionist ansewer again was they not proper nurse's. All i can say about Wilberforce medical is totally unprofessional since when did receptionist give medical advice

Covid gone crazy, not everything is COVID related people do have other health concerns or worries. NHS gone mad!!

Didn't have to wait long very happy with service will use again in the future no problems

After all this time in lock down, it was fantastic to see a doctor face to face. She was lovely, I felt listened to and treat with respect. We even had a bit of a laugh, which is a tonic in itself. Thank you.

got told to "just see a gp", i came to see a gp

Because I didn’t have a GP registration and I got muscle sprains and inflammation in my leg at work. There was no other solution, I went to the walk in center. They applied after an extremely cumbersome and complicated application. After a month's break, the problem came out again. I already had a registration by then, but since the GP wasn’t picked up the phone all day and my leg hurt a lot, I went to the emergency clinic again. At the front desk, he was literally thrown out in the (Mr.) outrageous style. He didn't even listen. Yet the doctor said earlier that if I still had a problem, I should go back. Well the receptionist imagines a lot about you! Unsuitable for your job! If I knew where to complain, I would.