St David’s Children’s Centre cardiff

I wouldn't even give a quarter of a star! Been waiting for months for my Daughters Dr to contact me, even with letters in from my GP! Been waiting 8 months then had a letter the otherday saying they tried to contact me on a number I've never seen before! I've had the same number for 15 years and the Dr have contacted me on my number before! Excuse after excuse! This service is absolutely terrible and its children who is suffering!!

Just tryed to ring but u cant leave a message and it keeps saying ring again later did that and still nothing what's the point in having hospital if they dont pick up

Why they have phones is a mystery, nobody answers but if u let it ring long enough eventually someone will pick up and immediately put the phone down, but if you do somehow manage to get through they bounce you from department to department until someone hangs up on you. They are near impossible to get hold of, extremely difficult to get prescriptions even if you physically go to the hospital, and they do not arrange follow up appointments. My child is supposed to have follow ups every 3 months but has only had 2 in 12 months. If you go to the hospital to complain it doesnt matter who you speak to they blame it on someone else. The fact that these people are prescribing medication and treating children is utterly disgusting as they dont seem to care about their patients at all.

I wouldn't even give 1star. No body answers the phone, so cancelling appointments if needed proves difficult and then you get the threatening letter! Organising medication again is an absolute joke! Constantly chasing up, promised a call back and it's never done! 8 days waiting for medication which my son needs.

Trying to get a prescription for my son. Just getting answer machines which tell you not to leave messages due to high call volume! Ridiculous!