I like most of the staff at this surgery. They're respectful and nice, including the receptionists.
I like most of the staff at this surgery. They're respectful and nice, including the receptionists. The only down side is its very hard to get an appointment with a doctor, especially my own doctor, Sally Dow, which I'd prefer. I've been here for years though and I wouldn't want to change surgeries as they know my history. I haven't seen a doctor face-to-face since before the pandemic, but before covid I felt listened to and that they'd do their best to investigate the problems. The appointment system seems to have changed for the worse recently. I don't know if that would improve again. Telephone appointments are good, online e-consults: not so much - they just tell you to go to the walk-in. Overall though a good practice with lovely staff.