Gary Flisher
1 Google Rating
It's a shame what can change in 24 hours this morning I went for breakfast and waited for 10 minute
It's a shame what can change in 24 hours this morning I went for breakfast and waited for 10 minutes but was then turned away by a woman saying the reastraunt was full although there were plenty of seating I went back later and after 5 minutes I was shown to a table by a man where I waited 10 minutes before anyone came over the woman from earlier came over and ask for my room number and when I told her she said i had to fill in a form at reception then she spoke to the manager he then stated that a new form had to be filled out daily at reception so I was confused as reception told me once you filled out the first form that it is put on computer and kept for the duration of your stay and i said I would speak to reception the woman at reception said when a form is filled out it is put on computer as the restraunt manager came to the reception desk as I started to explain what he had said he walked away knowing he had tried to miss lead me by that time I was fed up trying to get breakfast as it seemed so much hassel as people were not working to the same guidelines and as a result of the Confusion and miss infomation i did not have breakfast not even a cup of tea the service today was discussting and appalling to say the least as there was clearly a communication problem between the reception and the reastraunt making the customer feel worthless and not respected this was a different team from yesterday they need to have a meeting and sort it out I only stayed at this hotel through work and I would say I would not book into here if I was traveling through or visiting the area otherwise
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