Spa Naturel – manchester

Hydro pool is never has hot as it use to be, always between cold- warm rather than warm-hot. Hydro pool was the reason I made a membership there and its not cheap!!

On arrival were given robes & slippers but the changing room was so hot almost unbearable not just for me but most people said how hot it was. The facilities were lovely a relaxing sauna swim and rasul mud room. The restaurant was very nice complimentary tea coffee & fruit but unfortunately staff were never there had to call reception at one point for them to send staff. The food which was a choice of wrap was one of the worst I have ever tried presented in what looked like a plastic jewellery box. The staff however were very courteous and I had a pleasant day but would not visit here again. I also left my scarf in the locker I called within an hour of leaving but staff couldn't find it.

Norton Grange hotel and the Spa are a great location for locals and a meeting place. Easy to travel to, just off the motorway. At the Spa, netter than average, friendly staff. Able to book, pampering sessions. Easy to stay half a day if new. As a member, good to visit the gym, or chill in the Suna for 20mins. Yes chill in the ice room too. Garden Centre over the road, easy access to Rochdale town centre.

I can't get over the fact of how great the facilities are there are many different activities that are always going on here not just spa days but sometimes they have speciality massage therapists coming in or even facial specialists that arrange for rooms for the work

It's a nice place to swim and chill

Beautiful spa and very well kept. Lovely staff too. Had 2 massages and both were outstanding. Worth every penny spent

Warning for potential visitors with Celiac disease ( gluten free ) I visited with my partner and a friend on the 6th November 2021 The spa was good, but we also booked a treatment which had a lunch included. My partner is Celiac ( gluten free ) and diabetic, so on entry and during sign-up we made sure she had stated this in all places possible to avoid any mistakes. We also made note of this and were told at every point along the way that this would be carefully catered for. When sitting down for the lunch, the food was handed out in bento boxes to each person. The server specifically told my partner that her food had been prepared carefully and was definitely gluten free when serving her - but this turned out to be false. As we were leaving the spa my partner started to feel unwell, and by the time we got home was extremely ill and throwing up any food / water / sugar that she tried to eat due to gluten poisoning from the spa lunch. This was dangerous and quite scary as her blood sugar level was very low and she couldn't retain any sugar to raise it back up. We ended up having to use an emergency glucagen shot to bring her levels out of the danger zone. I later called to let the spa know this happened and was told a manager would be in touch about it, but that hasn't happened. It was probably an honest mistake but it left my partner in a dangerous situation that could have resulted in hospitalisation if the emergency shot hadn't worked, and I would hate for someone else to end up in the same situation.

Loved it. Friendly, very customer based. Prices were right and had a wonderful time.

I personally love the facilities here, it's just a shame customers dont always adhere to the rules and dont clean up after themselves. It's not difficult and would make for a much more pleasurable experience for all.

Always friendly and place is amazing