Having got a relative in B31 medical at this hospital I understand that the ward is a busy one as is
Having got a relative in B31 medical at this hospital I understand that the ward is a busy one as is all hospitals but trying to phone to ask & gain updates about a close relative being from Newport South Wales so it’s not a case of just pop up the road & visit as relative living in Newport but ended up at this hospital I feel very disheartened by staff not answering phones at least 8 times trying even having 2 phones phoning same ward at the same time all other staff outside this ward were friendly helpful & understanding of having a relative so far away from home all I can say it’s a good job I work in nhs myself so can try again throughout the night as I work nights myself