
Brigitte Ashford
5 Google Rating
Always happy to help. So friendly and welcoming
Always happy to help. So friendly and welcoming
**Smith of Keynsham** is your premier destination for high-quality home and garden products, conveniently located at 5 High St, Keynsham, Bristol BS31 1DP. With a commitment to exceptional customer service and satisfaction, we pride ourselves on offering a diverse selection of items that cater to both practical needs and aesthetic desires. Whether you’re looking to enhance your living space or find the perfect gift, our knowledgeable staff is dedicated to helping you discover exactly what you need.
At Smith of Keynsham, we understand that each customer has unique tastes and preferences. That’s why we curate our inventory with an emphasis on quality, ensuring that every product reflects our high standards. Our welcoming atmosphere invites you to explore and engage with our friendly team, who are always ready to provide expert advice and personalized recommendations.
In addition to our extensive range of products, we offer bespoke services that cater to your specific requirements, making your shopping experience truly special. We value our community and strive to be a cornerstone of Keynsham, reflecting the local spirit in everything we do. For inquiries or to schedule an appointment, don’t hesitate to reach out by phone at 0117 986 3630 or visit our website at [smithofkeynsham.co.uk](http://smithofkeynsham.co.uk/). Discover the Smith of Keynsham difference—where quality meets service and every customer leaves with a smile.
5 Google Rating
Always happy to help. So friendly and welcoming
4 Google Rating
Good selection of stock, repairs done and watch batteries. Helpful staff
5 Google Rating
Great place staff are fab cant do enough for you easy to park value and range great can get in and do ... try them it's a local run family business support them why not! Cheers neil Harrison.
5 Google Rating
Did a repair to a pendant and did an amazing job.
5 Google Rating
Real good quality shop with friendly staff who went out of their way to help me! I was really impressed with the staff at Smiths, I didn't feel as though I was being rushed to be served I took my time and members of staff were very happy to answer any questions I had on the jewellery. The shop it self was well presented with beautiful jewellery on display and staff added to this with their friendly attitude towards costumers. Would certainly be willing to go out of my way just to use this jewellers again!
1 Google Rating
Poor customer service upon faulty repair. I wish I had seen the other negative reviews before I went here.... I had my bracelet fixed here a month ago after one of the stones fell out, the same stone fell out a month later, I took it back to be told 'its hard to tell which stone it was but he thinks there is one newer elsewhere so they want another £44 to repair it' after already having £35 the first time from me. I am 100% sure it was the same stone that fell out as it was on a distinctive place on the bracelet where I connect the clasp to. Smiths did nothing to rectify this. They are incapable of doing repairs themselves in store so AVOID. Having my bracelet returned and taking it to a proper jewellery shop that can actually do repairs.
5 Google Rating
Waited a little to enter and be served, but the service is second to none. Best customer service experienced in a while. Although they did not stock wedding bands the lady was very helpful provided us with advice on materials, and potential jewelers who stock or make wedding bands. She kindly also measured our ring fingers for wide and thin style band. Top class customer service.
1 Google Rating
AVOID REPAIRS! I went there in July to have my silver ring fixed as it did snap and I wanted it resized as it was a bit too big for me. The first time I went back the ring had a black mark from where the repair was but the worse part is one of my diamond looked damaged or it wasn't in the right position anymore (I wear this ring everyday i know how it's suppose to look like). I complained and was told they woul d fix it. I had to call them back 3 weeks later to learn that the ring was ready and when I went back the black mark was only showing at the back but the stone hasn't been touched! I complained again so the lady said he would send it back again to fix it. When I came back (end of Sept) at last the stone was fixed but the ring is now way too big for my finger! So please get your jewellery repairs elsewhere, the ladies in the shop are lovely but the people they use to do this are not professionals.
5 Google Rating
Popped in for a Longines watch battery replacement. Quick and easy.
5 Google Rating
So polite and helpful worth all 5 stars 🌟