Smith of Keynsham bath

Always happy to help. So friendly and welcoming

Good selection of stock, repairs done and watch batteries. Helpful staff

Great place staff are fab cant do enough for you easy to park value and range great can get in and do ... try them it's a local run family business support them why not! Cheers neil Harrison.

Did a repair to a pendant and did an amazing job.

Real good quality shop with friendly staff who went out of their way to help me! I was really impressed with the staff at Smiths, I didn't feel as though I was being rushed to be served I took my time and members of staff were very happy to answer any questions I had on the jewellery. The shop it self was well presented with beautiful jewellery on display and staff added to this with their friendly attitude towards costumers. Would certainly be willing to go out of my way just to use this jewellers again!

Poor customer service upon faulty repair. I wish I had seen the other negative reviews before I went here.... I had my bracelet fixed here a month ago after one of the stones fell out, the same stone fell out a month later, I took it back to be told 'its hard to tell which stone it was but he thinks there is one newer elsewhere so they want another £44 to repair it' after already having £35 the first time from me. I am 100% sure it was the same stone that fell out as it was on a distinctive place on the bracelet where I connect the clasp to. Smiths did nothing to rectify this. They are incapable of doing repairs themselves in store so AVOID. Having my bracelet returned and taking it to a proper jewellery shop that can actually do repairs.

Waited a little to enter and be served, but the service is second to none. Best customer service experienced in a while. Although they did not stock wedding bands the lady was very helpful provided us with advice on materials, and potential jewelers who stock or make wedding bands. She kindly also measured our ring fingers for wide and thin style band. Top class customer service.

AVOID REPAIRS! I went there in July to have my silver ring fixed as it did snap and I wanted it resized as it was a bit too big for me. The first time I went back the ring had a black mark from where the repair was but the worse part is one of my diamond looked damaged or it wasn't in the right position anymore (I wear this ring everyday i know how it's suppose to look like). I complained and was told they woul d fix it. I had to call them back 3 weeks later to learn that the ring was ready and when I went back the black mark was only showing at the back but the stone hasn't been touched! I complained again so the lady said he would send it back again to fix it. When I came back (end of Sept) at last the stone was fixed but the ring is now way too big for my finger! So please get your jewellery repairs elsewhere, the ladies in the shop are lovely but the people they use to do this are not professionals.

Popped in for a Longines watch battery replacement. Quick and easy.

So polite and helpful worth all 5 stars 🌟