My Landlord is Zubair (He's Lovely) After the viewing, he called me to introduce himself.
I asked for my Contract to add some things in regarding security needs, he had everything we agreed, added in for me. We agreed he would remove a cabinet, it was gone next day. I knew at that point, he would keep his word.
I live in a Block of Flats. Communal staircase has a light left on for Tenants, to feel safe coming home late. We have a Handyman (Syed) & Cleaners maintaining our block.
Office -
When you walk in, you'll see Fatima. She is Welcoming & Friendly; helps calm nerves for 1st time renters.
I go up to their office once a week, for my Electric, (Solomon also goes around the buildings often, selling Electric cards) I prefer to go when I get my Shopping (Tesco is across from their office) Unless you leave everything on like Blackpool illuminations, electric does last!
My light was broken. They arranged an Electrician, now I have a new light. 💡😎
1 of my worries was the Staff would be intrusive. I noticed Solomon knocks & waits. I haven't seen him enter once.
I had to get a letter for my claim. I called to ask on Friday, agreed to call in for it Monday, it was brought down to me same day! ☺
Zubair & Signatures, made my experience positive! 😄 I Love my Home. I was given a chance. ☺💖