Shell london

Their toilets have been broken a long time so either to tight to fix them or just dont want their customers to use them

Very very very bad service from that idiot on shift. Lazy, sleepy and...very lazy idiot. I've never heard somewhere that the client is allowed to order only once at night shift, he refuse to give us what we wanted, he said that they dont have it in stock...it doesnt matter that the item.was in the shelves and was in front of my eyes.......no comment .......

The guy was absolutely unsociable, refused to give me the product that HE forgot to give me white the words “ no second time order “. That’s totally understandable, specially for someone that works in petrol station.

Good hot dogs, but a bit dry. One of the few gas stations where you can find hot dogs.

Clean place. Don't expect friendly staff when it's too busy. I stopped going there because of the staff. I prefer their other branch on A406 near North Ealing station.

I don't know why Amazon have this listed as Kip when it is called Guajolota. Going to the url listed does nothing. I had no idea what to do when I went to collect for the first time, I was told I needed the app but on the order page there are no instructions. I had to find the text for the link to activate the collection request but allowing Bluetooth to connect to the box. The door magically opens.

Very rude staff, not interested in serving customers just making money. Staff like this will ruin the Shell brand.

I was robbed by the staff they took my card the reader clearly said transaction approved and it showed as pending in my banking app on my phone. The lady refused to accept it and insisted I pay again promising that if it was a mistake the money would be refunded immediately or to comeback they would refund......3 days later no refund I called the garage she said don’t come talk to Shell .... I called Shell 45 mins on hold they said they gonna send me an email ...email arrived wanting photo of receipt plus card details plus type, grade and amount of fuel I sent all the details immediately 10 days later money still not refunded no response to my email another 40 minutes on hold to talk to someone who couldn’t help apart from promise me a callback from someone else but couldn’t say when .......

No Covid-19 prevention measures whatsoever.

Perfect