Disappointed by the store and it's policy. Was NOT advised there's no refund on items purchased. BEFORE buying any item check their Online store, as I realized after I purchased a necklace that the same item online was 25% cheaper after they advised me to sign up to the newsletter which I received and the first item that appeared was the necklace I purchased in store on the same day. Other than that, it was clean little store and interesting pieces. Valentina was super friendly and helpful.
Just to note, I visited the store 3 times, once was passing by with dog, so only glanced at items had not decided what to get, second time was to purchase this item, it was also the first time I saw this necklace, was initially looking at the cherry necklace but friends thought it was not suitable, therefore picked a more neutral necklace as gift, 3rd and last time I visited the store was for a refund, which was the first time I was pointed out the refund and exchange policy that is not prominently displayed. It's a shame. None the less, worth browsing, interesting pieces. Learnt my lesson to check online and ask re their shop policies in advance especially since it's a small store.
Couple of things to remember when buying from a store like this: 1)check their online store first 2) always ask about refund policy before purchasing anything in case you change your mind.