Scholars bath

Terrible service. Ordered a tailor made item and it hasn't turned up in two years. They wait until they have enough bespoke orders to use a large amount of material. Good job kids don't grow at all over the time this takes then?!?!? Given the cost of school uniform items they should be better at this. They also can't phone you to let you know anything has arrived as they don't have a working phone in the building. Saturday staff generally seem to be school kids themselves and not always super knowledgeable on items. Would not choose to go here if it wasn't for the fact that the uniform can't be bought anywhere else. Captive audience = no motivation for good service.

Absolutely awful service, didn't have a larger size of trousers when by no chance I am not the tallest in the year. Drippy service from the staff. Very low on stock, if you had 2 or more brain cells you'd realise that there would be an increase in demand when school starts.

Incredibly helpful and efficient staff. They make the whole buying uniform experience smooth, even when buying full set of new uniform.

Not open as advertised on their website, or shop door; wasted visit...

Handy for uniforms

TERRIBLE experience full stop!!! Using the right tone and language is just one aspect of great customer service. Sadly this is lacking. I know it’s a peak week for school wear shopping but remaining professional and polite seems to escaped the team and doing nothing for its reputation.

The ladies ( all of them) really need a lesson in friendly customer service. My god they are so miserable not a smile in there. A big lack of different sizes in uniform despite schools just opened today . No would not recommend this place but you are forced to use them sadly.

I was looking for to my visit after years at John Moore Sports for uniform with the bad quality however, this is worse! the customer service is terrible not much stock have to order in. Young girls trying on clothes in the store. I I had to pay for a top try it on in the street and return back in the store ! I hope things will improve but sadly I can't see it

Unable to measure and nor do they explain how or where to when they pass you the tape measure to do it yourself

Terrible customer service, really unhelpful & not forthcoming staff, not what's needed when faced with the daunting task of kitting out a Yr7 at a brand new school. They could have got much more than £200 out of me if they'd tried a bit harder!