The self-checkouts are NEVER manned. On my last visit I started the stopwatch when the self-checkout
The self-checkouts are NEVER manned. On my last visit I started the stopwatch when the self-checkout alerted a member of staff, and I was waiting for nearly 4 minutes (after which a girl from one of the manual checkouts had to come and help me). Every time the excuse is the same: "we're short-staffed". There is no reason why a supermarket branch should be permanently short-staffed, unless it is trying to cut costs at the expense of customer satisfaction (in that case, be warned that no one will want to shop there anymore). I think the store urgently needs a new manager.