The whole experience has been delightful thanks to Sean at the Glasgow branch. I dealt with Sean on the phone while asking for a quote. He explained the whole process very thoroughly and was knowledgeable, helpful and friendly. When I arrived at Safestore Sean got me set up with my account, showed me how to access the building, where trolleys and lifts are, and he showed me to the storage space I had hired, which was a great size and so easy to access. Once I was all set up with my account I grabbed a trolley and loaded up my boxes, within minutes they were locked away safely in my storage room. I had my goods in storage for 8 weeks, I was able to easily add more goods to the locker or retrieve an item if needed. On the last day a really nice man called Andrew took back my security key, he enquired if I was happy with the service, which I was, he thanked me for my custom and wished me all the best in my new home. A really professional operation from start to finish, Safestore you have some amazing employees with you in Sean and Andrew , I have worked in customer service for 30+ years, and they are both great ambassadors for your company. Thank you for a great all round experience....highly recommended x