Rush Hill Surgery bath

Excellent surgery. Always found the receptionists kind, polite and helpful especially given how busy they must be. Never had a problem getting an appointment when one of the family has needed one.

Been with this surgery for 18 years and only had good experiences. One former receptionist was quite abrupt, but otherwise all good.

Can never get an appointment and the receptionists are uncaring it doesn't matter what problem you have they just don't care

Face to face appointment with my GP this morning. Excellent Covid secure procedures in place. Staff were good and parking was easy.

Website claims the surgery offers 24/7 telephone access to book an appointment. This is not true. The only way it's possible to book an appointment is to call at 8am and pray that you'll get through before they run out of appointments. If you're going to run your surgery this way, at least be truthful about it on the website.

Can't get through at all and they refuse your medication. Regret moving to this surgery. Time to move. Absolutely disgusting behaviour from the receptionist

I moved to this surgery shortly after the closure of my beloved number 18 surgery following my GP linda mccugh, she recently left and I became nervous about speaking to other doctors , however , I was assigned to Dr Cook as my Gp and he has been fantastic i dont know why i worried , ive also spoken to De oertel and dr thompson all lovely, kind & caring . As for the receptionists, again ive found them lovely, polite and helpful doing thier best under pressure, Ive had cause to contact the surgery often due to my complex health needs and am more than happy with the care & attention given by all @ rush hill. Thank you all as a team . x

Terrible surgery. Can never get an appointment. All my family was registered there and now all moved. My brother phoned trying to make an appointment after chest pains and being recommended by paramedics, only to be told a phone appointment a month later. Safe to say everyone in my family has moved surgeries.