Runway – tamworth

I left with the most amazing colour and style all thanks to Chloe. Very friendly lady and salon is immaculate. Thanks Chloe. If ever I’m back in Tamworth will definitely book again.

I had a booking for 5.30pm today. Knowing I was running late, I rang the salon and let them know I was going to be ten minutes late, which they said was completely fine. Three minutes after this I received a call saying it was now too late and I needed to reschedule my appointment. I understand it is etiquette to be on time to appointments. The rudeness of the staff member was quite surprising and something I had never experienced. You would think they would try and let me know that 13 minutes was too late on the previous call. I was at a pharmacy across the road waiting on a script which I told them about. As I walked over to talk to the lady, it was exactly 15 minutes past my appointment time. And apparently, this was too late. I think there are ways to talk to clients and this was not it. I am happy to be returning to where I usually go in Newcastle, a place that would never exhibit this kind of attitude.

They were great. Understood exactly what I wanted. My only piece of feedback which is on the negative side (but I’m being picky) is that a lot of the younger girls were chewing gum, and swearing as they spoke to me. I don’t think they even noticed the swearing, it’s just habitual, but doesn’t look very professional. I work with teens so it didn’t bother me, but I don’t think gum and swearing is appropriate in a work setting.

Georgia and the team were amazing. Sipping on a espresso Martini getting pampered us the only way to go. Super welcoming and lovely, this place is a must!

Always a wonderful experience at Runway. Taylah is always so pleasant and efficient with great attention to detail. I’m delighted with my latest haircut - as always, just what I wanted!! Thank you so much.