Royal National Throat, Nose and Ear Hospital london

I am quite surprised by some reviews in here actually. Staff were very friendly and I got a great service. Couldn't be any happier. The ENT knew what she was doing and took care of the issue. Very pleased with their healthcare.

Unfortunately for me, i had rather very disappointing appointment. On 8th of may 2019 at 14-30 pm I had an appointment in THE ROYAL NATIONAL THROAT NOSE AND EAR HOSPITAL. I am on my site arrived to my appointment on time, at 14-25. after a sitting and waiting couple minutes in the waiting area, I was called by a nurse. who checked my blood pressure weight and height, and it took about 5 minute. And handed me an application to fill up, and asked me to sit a weight until doctor will call me. So i set down with my friend in the corridor as i was asked. With help of my friend i fill up the application, it took us about 5-6 minutes. for overall it all took 10 -15 minutes. After almost an hour of waiting to be called by a doctor I asked to go out to take a fresh air for 4-5 minute. All these time of waiting I was filling so bad, and nervous and it was difficult to breath, because the reception was in the lower ground. after coming back from outside i set and waited again. During these waiting time i asked from the staff how long it would take to be seen, because i was filling really bad and very anxious the answer was, we don't know yet, doctor will call soon. but soon never happened. After an hour 20 min of tormenting for my health waiting period to be seen by doctor, i was filling very nervous. On my nerves i rip of the application form and threw away to reception desk, and left the hospital. I am a mental high disabled and at the same time mobility disabled person. for me these one hour 20 min of waiting in the room was very tormenting. And i was treated inhumanly. i request to look at these matter.

Did a sleep study here.... with a nightclub next door! Banging bass music on a Friday night and staff running loudly down the corridors and shouting at each other. Knocked on my door at 7am to be told to remove the sensors as they want to close. Good night of no sleep? Still awaiting the results! If I get recalled I’m not going. Avoid. Go to the countryside!!

I woke up three weeks ago and to my horror, had gone deaf in both ears. My doctor arranged an urgent referral to THE ROYAL NATIONAL THROAT, NOSE AND EAR HOSPITAL, near to Kings Cross Station. What wonderful treatment I received, from the excellent Doctors and Specialists here. All the staff, in this Out Patients Department, were extremely thoughtful and helpful. Three weeks on, and my hearing, thankfully, has returned. Can't praise this dedicated hospital enough. Sometimes, a bit of a wait, but not surprising, when you are being cared for, by the best in their field. Well done! Five big gold stars. ☺☺☺☺☺

Very good care, just had multiple extraction, very kind and compassionate staff, was operated on within 128 mins of being admitted

New hospital is so much nicer than the old one. Lovely staff, always make things easy for us. Excellent care every time. Thank you

Great experience at this hospital today! I went for a visit and I was visited thoroughly by a great doctor. I was visited and looked after and also the nurse were nice and welcoming. I am glad I had this positive experience. I had a local surgery on site, which wasn't scheduled, but I was asked what i preferred and I went for it. The doctors were punctual! Thank you everyone :)

They are doing well !

Excellent service very helpful everyone I have ear aids and they do help me I go every two months and I also have osteoarthritis and osteoporosis and fibromyalgia pain I have been going to the ENT hospital for 11 year and my granddad has been going for 20 year. Excellent service.

You can never get through, I have to make 20+ calls to get through and I've been waiting 5 months for a hearing aid replacement