Rowlands Pharmacy salisbury

Will not be using this pharmacy again

No idea what is going on but no reply on the phone so cant check to see if my repeat prescription is ready for collection. It was ordered last week but over the last 6 months the service here has deteriorated dramatically. Rowlands this is not good enough it's a busy pharmacy the staff do their best but with limited stock what are they expected to do?

Dreadful pharmacy. Both myself and my husband had a prescription sent to the pharmacy from the go and had to wait 2 weeks until able to collect! Same excuse given all the time ‘ we have the packed and brought to us from somewhere else’ Can wait outside up to an hour without receiving a prescription. Phone never answered. Sometimes there understaffed and sometimes there’s loads of staff there, neither seems to make any difference. There always shutting early and close for 2 hours at lunch. Have now changed chemists as the place is just ridiculous. DONT USE

Thankfully this chemist is open and has been since lockdown restrictions started to change. So no queuing like you have to at another Salisbury chemist.

This pharmacy is awful. Never has meds ready even though requsted over a week before and often don't have what is needed either.

Absolutely useless at answering the phone! The shelf stock levels are non existent, there empty it needs a full restock! My medication is never complete i always have to wait for an owing and when I go to collect that I always get told you can have it if we have it on the shelf! IT SHOULD BE MADE UP NOT SAT ON A SHELF AS STOCK! This pharmacy really needs reviewing because it’s not being run properly and efficiently as it should be. Rolands Pembroke Road fails and in my opinion isn’t fit for purpose as it once was! How the shelves are in the pictures is how the shelves have been since I moved back to Salisbury in March. I popped to the pharmacy before that as I only lived in amesbury as it was the same then in January meaning nothing has changed!