Renault Cambridge Service & MOT Centre cambridge

Always get good service. Staff are excellent. Very satisfied

Good level of stock at this 'local store.

Went to get a part fitted under warranty. Advised via telephone I would be waiting. Arrived to be told that I would be called when the service and MOT had been completed. I informed I was waiting and the service and MOT had been completed a few weeks before. Last had no idea why I was there. When I informed her she looked it up. Took my keys and offered me coffee. Sat 20 mins to then be told they had ordered the wrong part. Husband called and asked to speak to the manager and was told he would call back.tbis never happened. When asked why a couple of weeks later nothing really was said. Inept

Very good

QUITE GOOD.

Two years ago I had just bought the bike and with 80 pounds they also gave me the cleaning of the bike. Two years ago I would have given 10 stars if it was possible. This year I would like to do 0 stars. I requested an extra service for a total of 165 pounds (change oil of motor and brake plus check). When I arrived the reception had been moved perhaps due to covid19. When I asked a man who came out of the garage where he was he said: "this is the garage, didn't you see the sign?" Only the reception lady was professional and attentive. Control? Nothing has been checked: the petrol door still does not open well when the button is pressed ... I give three stars only for the kindness of the lady at the reception ... For the rest ... I give zero.

This place would be massively improved if there were some bicycle parking here.

They consistently do a good job.

Reception needs speeding up. Parking needs to be customer focused.

Covid safe. Usual professional levels of service and customer care. Always softens the shock of the final bill!