Providence Medical Warners Bay I Doctors Warners Bay newcastle

Staff are great. Friendly. My doctor is great also. But 45mins wait!? Time management is poor. Ring me and tell me to come in half an hour. You’d thing they would have a system I place for this. I hate waste. Especially time. And I don’t do bad reviews. Ever. But this wound me up.

Great service, great Doctors and Staff, sometimes you will have a short wait because staff are thorough and patients do not book a double appointment! Highly recomended

Excellent service.

staff not helpful did not explain how i would pay when i was to get money back from Medicare did not put it back on card and told me it should be in the bank when thay did nothing and i had to make a claim my self and 1min the bill was $275 i sed that a bit next min it was $215

This practice is wonderful. The staff are amazing as are the doctors. Never had any issues at all.

I have attending this practice since it’s opening. I had never experienced difficulty in obtaining an appointment and every doctor I have been scheduled to see have treated me with respect and empathy. They have also been very thorough . A one stop practice where staff go above and beyond and have never wavered from a professional approach. Their service during the epidemic has been exemplary. Their practice principles are simply the best .

I always feel comfortable when I go to doctors or to see the nurses everyone is always friendly and polite

Extremely unprofessional services !! A essential service that refuses to all !! Let’s you book online for an actual face to face appointments and when you get there you are refused entry on vacation status?????! A Drs surgery is a essential service apparently

This practice has so much potential - nice facilities, online booking system, helpful doctors... however they are let down by their administration systems and procedures. I find one or two of the front staff extremely unhelpful and borderline rude. In addition, they never seem to answer their phone. Some weeks I've called 4-5 times a day and it just rings out. I found it disappointing that no duty of care was given when my doctor left and no one called me to advise of her departure. Especially because I was waiting on the Dr's call to provide my most recent blood test results.

My doctor is fabulous, and so are most of the staff...however there’s one receptionist who is extremely rude and abrupt - her name is Tamara. I like to give people the benefit of the doubt, and I would like to think it was a one off encounter, but she is so rude every time, and she’s even worse on the phone. People like that shouldn’t be working in health care, especially considering that some patients are very unwell or elderly, it only causes people further distress and it’s completely unwarranted.