Primrose Surgery bradford

People tend to over exaggerate. It ain't that bad. I've certainly never had a problem. Nevertheless, have a nice day.

Appalling staff, not helpful in anyway and very rude. There was a requirement for a letter regarding my sons medical condition, i filled in a form and dropped off at the reception, when i did not hear anything i was told it was £90 and before they could issue the letter i had to make the payment! I was never notified of this and had to go without the letter! Not helpful in anyway. The doctor is never available and have to see the nurse, we pay our taxes for what exactly?! If i could give a zero i sure would!!

Lovely staff very friendly and helpful.Always go extra mile to help the patient. Me and my family is with the surgery for the last almost 11 years never had any issue always been looked after.

Excellant service from staff and doctors. Dr. I Shah very good doctor professional and extremely helpful. Staff a very helpful overall there are times when they are busy staff take abit longer to answer your call. I would recommend Dr Shah & Dr Ahmed if you were seen by these Dr's they would be extremely helpful and solve your problems. Me and my family are all registered here. Thanks. Zeeshan Farooq

POOR SERVICE!!! RUDE STAFF!

This doctor surgery is absolutely rubbish I recommend don’t come he a lady called Claire lord is very rude waiting 1 month for a blood test while I was coughing up blood and she’s racist she never seen me waste of time at this surgery if there is something serious wrong with me and it’s serious and it gets worse this primrose surgery going to take responsibility and the reception staff never answer and don’t give appointments there to busy chatting away and on there phones 0 star service need to change staff

Claire lord has gone far and beyond to help me with my health issues , and the surgery including the drs, i suffer from mental healh issues and the surgery is always there to help me when ever needed, thank you

this surgery has never got any appointments,under staffed and more patients always say ring at 8 in the morning and if you miss that time ,due to so many people ringing at 8 in the morning, the phone is engaged,this is unacceptable you could need a urgent appointment but not a chance of getting a appointment for weeks on end this really needs to change it's not acceptable,

Hate the receptionist they are not helpful at all they need to change and so they are very rude and have no manners also it takes 3 hours just to meet a doctor and still they will not know whats happen. This gp is out of control they need to change as soon as possible because people need your help when they not well or for Check up but the surgery staff act like they know everything🤬

The reception team seem to be lacking massively in communication skills, to the point where they can be described as being rude. On the other hand, the doctors and nurses are all lovely. I suggest some extra training for those front of house.