Preston Circus Dental Practice brighton

I'd been a happy patient here for a number of years until recently. My regular dentist (who was brilliant and great with me as a nervous patient) moved on during lockdown which I had no idea about until I booked my latest appointment, which was disappointing. I'd probably had stayed with them but there seems to be a new team on reception who really lack the empathy and patient-facing skills the job requires. Twice in the past year I've needed an emergency appointment for an infected tooth. The first time, the guy on reception offered me an appointment a week later (despite me saying I was in pain) - and when the practice manager later called me to rearrange that appointment because the dentist had to isolate, it become apparent I'd been booked in for just a regular check up and not an emergency appointment for an infection, as needed. More recently, I had a second infection (root canal failed) and was in real agony with it all night. I phoned (in tears!) at 8.30am, when the website states they open, but no one answered until 9.15am and even then I couldn't get an emergency, same-day appointment. My cheek and lip were swelling and there was no way I could wait to see a dentist so I ended up going elsewhere privately and paying to be seen that day. It's a shame because I was a happy patient here for years but I feel there's been such a shift recently and I want to be at a practice where there's empathy when I'm in pain and where they'll really try to help me. I've now registered elsewhere having been recommended another practice which already seems to have a much more caring approach.

I have been a client of Preston Circus Dental Practice for approximately 20 years and I simply would not go anywhere else. The professionalism from the dentist, the hygienist to the receptionists have always been exemplary and can only be perceived as a very well run practice. My dentist has always given me the highest standard of dental treatment, compared to some other dentists in the past. I have always been treated by my dentist there, in a personal and friendly manner, leaving me confident with the dental treatment I receive. I can only highly recommend this dental practice.

I have been attending this dental practice for several years and have no plans to leave. I have always found the team to be helpful, informative and professional. My dentist is approachable, happy to answer questions and to discuss options regarding care and treatment. I have recently finished a course of 'clear braces' to correct my teeth and am very pleased with the results. Dr Lyseight and the team have been great throughout the whole process.

This is by far and away the best dentist I have ever visited, patient care is exceptional from the COVID precautions at the door right through to the minute you leave, everyone at the Practice is not only so nice and friendly they are also exceptional at their job. If you’re reading this review trying to find a great dentist then don’t waste any more time and get in touch with PCDP i really can’t recommend them enough.I’ve had a range of services there over the last few years from check ups, to fillings, crowns and of course the hygienist, all excellent and I would have no hesitation in sending friends and family there should they need a dentist.

Very friendly staff, helpful and always make me feel really at ease, which is quite a task with someone like me who has anxiety about dental surgery!