Pizza Hut Delivery london

What can I say?! I seriously never been mistreated so poorly by anyone. First of all I waited for an hour and a half for my pizza delivery. It was literally my first ever pizza it order. Pizza came cold in a soggy box. Driver apologised and said that he will bring me a new pizza as well as he will give me a discount. I am already waiting for an hour for a re delivery. I doubt he will bring it actually. 3h and no pizza. Seriously do not bother !!!

The stafff was a major issue at this place today on 1st Feb at 2200 hrs.We had to wait for long time and most of the people were getting frustrated. There were only two members of staff on the shop floor and they themselves were struggling.I hope this gets better in future.

There was a long black hair in the pizza, called, manager was rude, didn't give his name and he said it's not from his staff so must be ours. Well, neither of us have black hair !! So I called pizza hut customer services and complained, they obviously apologised and refunded the costs. Two stars for pizza hut customer services.

Wish I could give zero stars! First order completely wrong. Replacement order completely wrong. Who the hell works here?! And why can't they read a ticket properly. Very worrying..... What a waste of time don't bother using as there are much much better pizza restaurants in the area.

I usually order by delivery so I haven't seen much about it but one day, I instead collected pizza. Bit when I cane in, the person literally kicked me out and threatened to call police! I guess he thought I was swearing in English as he doesn't speak fluent English. I still order pizza but I wont collect it tho.

a barrage of lies, which left us feeling highly upset, mistreated and let down by Pizza Hut to have such representation discredit their company. I expressed the following to them and want to highlight these as completely unacceptable: that I am unhappy with how Mr. Sequel dealt with my brother over the phone. I expressed I have doubts about what they are telling me as their story does not correlate with what was said on the phone.The number of excuses made as to why the delivery has gone wrong. Paying for a service we did not receive which is the delivery of pizza within 30 – 45 minutes. Being refused any refund and offered no compensation. Mr sequels uninterested and disconcerting attitude we found rude and very inconsiderate. Both members of staff refused to give more than their first name

We ordered online 2 pizzas and drinks. They are not able to delivery a pizza at the correct adress, they delivery to someone else. We called to ask why after 1 hour and half we did not receive our order. They said will make again but will take more than half an hour. We ask for the refund at this point. They are not even able to refund but they gave us a number to call tomorrow. Don't waste your time, use Deliveroo instead.