Chrissie Deluce

a month ago

Review

I'm so glad I found PillTime. It makes my life so much easier. Excellent service with great individual pouches for tablets delivered on time at my door. It was so easy to switch from my old pharmacy and that was a fear of mine. Highly recommended.

Julie Whitten

a month ago

Review

Basically still waiting for my prescription to be completed.... 3 deliveries so far. Not a happy bunny. Spoke to Elise at PiilTime and she's lovely and trying to help. Wait and see if I receive my Insulin tomorrow. Going to run out on Monday...

Janine Dawson

3 weeks ago

Review

Continually having to be in touch because my prescription is rarely fully filled, always having to chase between my doctor surgery and Pill-time to ensure I have all meds needed, each blame the other so what am I supposed to do? Its not rocket science, I have a list of meds I need filled each month, some are meds I will be on for life and rarely change, the others much needed long term pain meds as I have osteoarthritis pre joint replacement so severe pain. The same list each month so WHAT Is The Problem?!?! I just need my prescription copied monthly filled out correctly and sent out correctly each month!!! Genuinely been correct maybe twice this year! Customer service lovely when I ring, promise to sort out the issues, do for that month but back to square one the next month, now I'm being asked to contact my gp as the problem is their end but gp tells me the full list of my meds is on the computer so just needs to be requested! Aaaaaaaaarrrrrgggggghhhhhh!!!!! Please sort this out Pill Time, that's why I joined you so I wouldn't have to deal with this stressful aggro!!

Jon Edward

2 months ago

Review

Supposed to be easy and convenient. It definitely is not. Every other month something is missing from my repeat prescription which means I'm without, and have to call to find out what's going on. This service from these people is a lottery, and could cause some serious damage to someone's health. I've tried to deal with customer service several times to be told it will not happen again, but it does. Totally incompetent and needs closing. I will be taking my complaints to a higher level. PillTime has added to my already I'll health, Dont let it be you too.

7even

a month ago

Review

Don’t recommend using their service. Only 1/3 medications got delivered. I then called my GP to make sure my prescriptions were going through correctly and they confirmed all was ok. When contacting PillTime customer service I asked for the remaining medications to be sent ASAP expecting it to be delivered in pouches to my address. I was not informed it would NOT be delivered to my address but back to the NHS spine (No idea what this meant at the time but now I assume it’s your pharmacy). I waited 7 working days expecting my medication to be delivered to my doorstep as they advertise they would until I decided to go back to my local pharmacy and collect it as normal. It was meant to be an easier alternative to have my medication packaged into my daily dosages, but I just find it pointless to continue with their service if I just have to collect it at my local pharmacy anyway.