Picton Medical Centre leeds

First I rang receptionist at 22nd December of having pain stomach possibly sign of ulcer but I was advised doctor will be available at 4th January which this is ridiculous. As days are going I am getting worse pain in stomach and intestinal and I rang again I couldn't bare the pain and what advise I was given? "Get some rest" I am in pain of shock I don't think she's understanding where I am coming from but instead just fob me off the phone.

Rung for my booster jab and was told I had to wait 6 months from when I had 2nd vaccination which was in August. Explained I had a text message from the NHS which said I’m eligible for my booster and you had to wait 3 months from your second jab date so explained this to the girl on the phone who had to go speak to someone then confirmed I was right. God knows how many people have been turned away being told they had to wait 6 months from their second jab to when they can have their booster.

I asked for a private form to be filled in by my Dr a week ago, only to be told today I have to pay £40.00 cash for it. I asked the fee to be waived because I'm unemployed but my request was refused. The Dr in question is Dr Rasheed, where us your duty of care gone for your patients Dr? Money will come and go, as you will experience in life, you will be remembered for your good actions and compassion not how much money you made. You have a lot to learn. Good luck.

This review is on behalf of my grandma. She has recently joined the practice, the service received from the receptionists to the doctors has been excellent. Dr. Zulfiqar has been incredible, very helpful and kind and explained everything in a clear manner. It’s rare to find a doctor that combines such personal touches and care. I highly recommended this practice to family and friends.

Trying to get through and when I do get through they don't say hello and just hang up. So then I have to call again and be in the queue again. This is my 3rd time calling them.