Piccadilly Plaza Post Office manchester

If you don't like basic customer service and love feeling like a piece of sh*t. This is the place to be! They don't say "hello", provide eye contact, say "good bye" . They do however offer the soothing soubdss of your local post office workers just talking to each other. I felt I had the power of invisibility! Amazing!

Staff is friendly but opening times can be inaccurate , many times arrived there just before 7:00 am and it was closed despite saying it opens at 6:00 am, or the shop is open but the post office area closed. Please guys open the time you say you open on google or amend it so customers can organise their busy schedule around that. Other than that thanks for having this early morning posting facility.

Never enough staff during busy periods (weekday lunchtime) but they are always really efficient. Since the town hall post office closure, I have been coming here and while it lacks the self service tells and the friendly staff of that office, I am happy with the overall service received.

Staff are lovely and always helpful but despite have 8 counters there are never more than three staff. So as long as you have time to queue it’s great!

Appalling customer service, trying to fob me off with products that are more expensive than the one I had already pre price checked online and on the phone obviously trying to get extra sales to boost them but refusing even when I showed them on the phone. Always a queue yet it has over 6 counters and only ever 2 people on who can’t be bothered with customers they just go there to have a chat between each other all shift. Either go to one if possible nearer to you or the main one off market street. Clearly need new staff here.....

Always a nice and fast service when using the post office :) and they really helped me out by staying later than the closing time. Which helped me out so much! Thanks naz!

Advertised closing time 10pm. In reality they close at 6pm, and their staff leave early (eg. 5:50pm). If you do catch them open, they will treat you with disdain. Only in manchester does this happen regularly 😂. I wish there was an alternative. Most manchester post offices & shops are unfortunately quite similar. It’s a result of poor local work ethic in the past few decades. If you want or need a half-decent or polite service, please don’t live in this city- choose any other city (except Birmingham of course).

Disgusting the big guy used to start singing songs when I would walk in something I saw this girl my heart went out. Made me feel so uncomfortable tried to ignore it once but he did it the second time. Seems like a creep and to be honest his not even someone I'd go out with. I stopped going here after feeling uncomfortable. Absolutely disgusting

They were really helpful going through their records to track down a receipt for a recorded delivery I'd lost, much appreciated.

Used their services recently to post something to a remote European address that private couriers refused to deliver to. The lady behind the counter was very helpful. In and out in 5 minutes. Great experience!