Parsons Son and Basley brighton

I've just finished renting through PS&B after a year as a tenant, and I've had a great experience. Their communication was prompt, they used an independent company to propose end of tenancy deductions, and all in all I felt like I was treated fairly. The only thing I would like to see improved is the option to receive letters instead of emails, as I once missed a notification of a visit when I was out of the country (not to mention the unnecessary paper waste). Thanks PS&B! You'll definitely be my first stop when I return to Brighton.

I am rating the letting and management department of Brighton office, which is relevant to my experience. I own a property in Brighton and I had it fully managed for around 8 years. Different people worked in the letting team, and my experience was always positive with the property being let quickly. When it comes to full management service, the property manager looked after everything from check-in to maintenance and check-out. She also communicated everything clearly and was available when needed, which I was happy with.

Would highly recommend Parsons, have used them on a professional and personal basis dealing with Karen, Rachel, Jessica who have always been efficient, friendly and competent. I have always felt in extremely safe hands with Parsons. Service is very good.

I have rented a flat through Parsons Son and Basley for some time and had very positive experience with the agency. The whole of Lettings team, in particular Jessica, Rachel and Ben have been of great help in resolving any and all issues that I’ve had, they have been attentive, proactive and highly professional every time I dealt with them. I thoroughly recommend their agency for potential landlords and tenants in the Brighton and Hove area.

Our experience with Karen and the whole PS&B team was fantastic. We were tenants from 2017-2019, with Karen as our property manager. She was extremely helpful, friendly and professional at every step. Maintenance issues were always dealt with promptly and efficiently. Communication was great, and we were always treated with warmth and respect, by Karen and the whole office staff whenever we dropped in. Highly recommended.

We have found Parson Son and Basley to be a great estate agents to deal with. We found our rented accommodation through them and have been very impressed with the way in which they have dealt with any issues promptly and without any fuss. We would particularly like to mention Brooke who is both super friendly and professional and who is always quick to respond to any issues we may have as soon as they arise. Sue & Graeme

Excellent service by Brooke Evans from PS&B during our renting period. Brooke was professional, communicated clearly and was efficient during the flat inspections. She kept us informed of the steps in any process and followed up quickly. Would highly recommend Brooke for estate matters.

Lovely service. Will always accommodate for a customer's needs. Always reply quickly. Great service from April Miles and Sarah Short.

I have been using Parsons son and basley as a landlord for several properties for the last 16 years. I have found them to be friendly and efficient in all aspects of managing my properties. I would highly recommend this company.

I am very satisfied with the services provided by PS&B. My family has been using their services for almost 40 years. The staff are very attentive to the landlords and are always looking for the best.