Park Plaza County Hall London – westminster

What a great experience both me and my partner had at the Park plaza! We stayed on the 14th floor in a junior sweet and the staff couldn’t do enough for us. The guys on reception Jaan and his female counterpart (I forget her name) were excellent and the most professional observant staff I’ve encountered on my travels. I would employ them both tomorrow as they’re a credit to the company. Thanks again Tom

We are currently staying at the Park Plaza and have been for 4 nights. Our 1 day old son was transferred by ambulance into London St Thomas hospital and put into the ICU. All I can say is the most scary upsetting days and nights of our life were made so much easier by the kind hearted support of the hotel team. The person that made the biggest impact on our stay is Petra who bent over backwards to make our stay as comfortable and stress free as possible. We had to bring our 4 year old daughter to London on the second night and she was greeted with lots of yummy treats, balloons in the bedroom and a wonderfully comfortable bed made up next to my wife and I bed. Petra you have no idea how much everything you have done for us has meant and by far will put the service at this hotel above any we have stayed at in the world. Thank you Park Plaza and thank you Petra we will always be great full to you in our most significant time of need and comfort.

By far the best view I've had in London. The staff were fantastic. Will definitely be going back to stay.

We had a great time staying here. Room was spacious with all facilities. Breakfast was excellent and the staffs were very kind and friendly. A pleasant stay. P.S. March 2019

Myself and my boyfriend stayed here. Petra was so welcoming and accomated to our every need. All the staff were amazing and Petra went above and beyond to make our experience a good one. Thank you guys!!!!!

Fab hotel - Stayed for a night, was fortunate to be upgraded to a lovely studio room, with a view over the city. Very comfy beds and top quality bed linen, excellent breakfast, lovely bath and shower in the room. Absolutely no complaints. It was great value, as booked a few months ahead on one of the hotel websites. Great location, very quiet rooms, could hear nothing from outside and we were above Waterloo train station!

Not a bad room, but wouldn't class as "superior" . Bathroom had a slightly dodgy shower head and had to have the room safe replaced after original safe wouldn't lock and could not be fixed but reception got maintenance straight onto it. Breakfast was great, really enjoyed. Staff were great, friendly, helpful and very comical! Great location and so central to the eye, aquarium etc. Would visit again.

The guest relations team went above and beyond to make my little girl's birthday visit extra special. Lovely little touches like balloons in the room, cake and a card. This goes such a long way to make a stay special! The staff on reception were so my kind and helpful. A big thank you to Jaan and Bruno for their endless supply of smiles and complimentary water! 😀 The London Eye view Junior Suite was incredible with fantastic views of the wheel and across the river to Westminster. Waterloo tube station is five minutes away and there is an M&S food nearby. You can be on the Southbank in five minutes too. This is a fantastic family friendly hotel and a great base for exploring London. Great value too!

Lovely hotel and staff were excellent. Only stayed for one night, had a very minor issue with my room and the attention the staff gave me was so impressive. Room was large and well equipped. Breakfast was excellent. I’d definitely stay here again, highly recommended

Brilliant hotel - Stayed for 2 nights, was an honour to a large studio room, with a view over the city. Very comfy and top quality room. The breakfast was lovely, aswell as the bath and shower room were very clean. Absolutely no complaints. It was great value, as booked last minute. Great location, very quiet rooms, could hear nothing. Waterloo train station, and West Minister around the corner, aswell as all the main attractions are walking distance. Forget to mention, the staff were very nice too and treat you with a lot off manners and make you feel Very welcome.