Panoramic Group UK sheffield

From the time of asking for a quote, survey, delivery and fitting was all very fast and efficient.Polite and friendly office staff (Brooke), surveyor and fitters and a product that looks better than we could have imagined.

Excellent company to deal with. We have several sets of doors from them. We love the doors and any 'teething' problems we have had they have been sorted out very promptly. Highly recommended!

Doors are in! Thank you, Panoramic Group for the great service. We're so pleased with the end result. Fab product and team, highly recommend.

The future of patio doors! We love them! Guests are wowed by them, and I am in awe! Thank you Panoramic Doors!

We are over the moon with our panoramic doors. We ordered a 3 pane door and they are an excellent product. From our initial quote to the day of installation everything ran smooth and on time. The Installation team were also great. We highly recommend these fantastic doors , we couldn't be happier.

Completely useless all promises but never keep them. 2 years trying to get them to finish fitting them. Communication is impossible as they do not answer there phoneline.

WARNING - DO NOT USE THIS COMPANY! Where do I actually start? Firstly they will take your money from you in full as soon as possible, communication is great up until that point. We had 2 surveys done, after the first survey was complete my husband queried measurements as not seeming correct. What you know, they were incorrect and new measurements to production provided! Then when they do finally turn up to install after months of trying to get in touch with them, install dates made and then cancelled at extremely short notice on several occasions. They finally arrive and explain the doors won’t fit the opening our builder provided from survey dimensions. Long story short doors had to be taken away and altered to be re-installed. This happened however doors were scratched, not aligned correctly, faulty and not sealed, leaving them with huge gaps around the frame. We were promised this would be fixed, 2 months later we’re still waiting! Our development has ground to a halt as cannot progress until doors are complete. The worst thing of it all is the customer service received, total lack of communication and respect, any correspondence I have received has came after constantly hounding several employees including the ‘customer service manager’! So my advice, steer clear! Next step for us is legal!

do NOT use this company ,they will take your deposit and promise you delivery times then delay after delay ,do not respond to emails ,telephone calls are not answered, just learnt they have moved premises again probably to start in different name .

I must say the product is good and experience during ordering process through survey and installation was top notch and very professional. So that is sales cycle. During installation several faults were identified by installation team and reported back duly. Installation was in Later November 2019 and till today service team has not moved an inch to rectify the problems. At least what they could do is reporting on the progress or cause of delay. We know pandemic has hit this country middle of march before that four and half months were go by no proactive communication. First I came to know installation fault report was berried under the carpet and my email after a month made it live. then again two month of silence and came to know parts need to come from China. Clearly a priority issue of sales (revenue) vs service (non-revenue or liability).So after 8 months I am still having the issue in their own word " Several outstanding issues". I don't think they will resolve this any foreseeable future as money got handed over almost 10 months ago so . It is a pity such a nice product have so many bad reviews due to poor service. If I see the on-line reviews I see no change in the company and Owner needs to seriously think if they at least can make the payment model such that 10% payment be made only after the installation. that will make this company really great and service department will not have to deal with priority issues. Just rectifying my issue is not going to address this systemic issues it need new thinking and change in payment structure. That would be a long term solution. In summary this company is still not a recommendable company unfortunately

Do Not Trust This Company Having been recommended this company personally by someone who had doors supplied and fitted (they had a few issues with glass not arriving and marks on the doors which were rectified eventually) i decided to obtain a quote i filled out the quote application and included all relevant details of my job including ticking the box for installation which increased the amount on the quote by £1200 . January sale time they emailed me the same quote minus 20% i thought great time to order doors i rang them with debit card in hand only to be informed the quote wasnt valid and they now wanted £1800 to install the doors i personally think the quote system is fraudulent . Anyhow needless to say i am now taking my business elsewhere. Looking at recent feedback i think i have had a lucky escape and would advise anyone to be very careful dealing with this company.