P W Millar ltd. Ford Dealer & Used Car Specialist cardiff

Great service, kept me informed about progress. Quick and easy deal. Very helpful including helping with arranging hotels, taxing car for me and lots of coffee. Made everything very easy as I am disabled and travelled from Isle of Wight for the car. Also good car and exactly as described. Thank you.

Just picked up my 2nd new car from PW Millar. Fantastic service and prices. I was regularly updated on the progress and delivery time from Derek. Nothing was too much trouble and he always answered any questions i had. Would definitely recommend, and will use again. Thanks

Excellent customer service, normally hate car shopping with salesmen hounding you however PW Miller was a totally different experience all together, we approached the salesmen when we wanted any information they were more than happy to help. We test drove a few different makes and models of cars there to find the right one for us. There was no pressure and they were happy to help in any way possible. Would definitely use this garage again in the future which we have highly recommended to family and friends. Love my car

Great service from Gareth, he really went out of his way to try and sort an issue out with my car. He spent many hours on it and tried different things to resolve it. I know I would not have had this level of service in any other garage. Being a female I have had bad experiences with garages in the past but I can honestly say from the initial purchase and after sales care from P W Millar they have been brilliant, I would definitely use them again. Thanks x

Absolutely fantastic customer care service from Gareth. The best I've ever received since passing my driving test 11 years ago. He explained every step of the way regarding my MOT and the findings. He alleviated my worries about my car, making sure I understood fully. Above and beyond customer care.

I recently had an excellent service purchasing my new car here. The sales rep, Mike was most helpful, knowledgeable, with his customer service skills second to none. I had been searching many different establishments to purchase a car, but had awful experiences. I felt pressured into signing up to cars which I couldn't afford, and when I advised of my low budget, I felt they didn't want to help me, I found the whole experience disappointing. However, having found this garage, my faith has been restored. There was absolutely no hard sell, I felt like I could make my own informed decision. There are great value cars available and I would not hesitate to recommend this garage. Thank you Mike!

I bought a Skoda fabia from this dealership and the process was so stress free, it was really refreshing, especially during the Pandemic. Everything was handled nicely, the car was spotless and the quality of the overall service was incredible. I even got £10 of fuel to get me on my way with the car when driving it out! Would 100% recommend buying a car from this dealership, everyone in there is so kind and walk you through step by step!

This was my first time with PW Millar but with my good experience of Ford cars in the past, I was hopeful that of the 2 cars I had my eye on, I would be coming home with 1. It was good therefore that we were left on our own and given space to look over both excellent cars, and had effectively made a decision by the time Nad came over to answer our queries and advise .We found him very approachable and helpful, as had been everyone I'd spoken with previously on the phone. Everything was done with complete transparency and assurance. My impression of the excellent team at PW Millar is that they are clearly out to find out what the customer is really looking for, and aim to match the customer with the car. This is how business should be done so I recommend this Company unreservedly.

Second time to buy new car with PW Millar, excellent service both times, can't fault it.

Everything is done with such efficiency here! I always trust the guys to sort any issues big or small and keep me posted on the progress in the meantime. Gareth is always easy to talk to and happy to help, plus explains things in a way that means I understand exactly what I’m paying for. 10/10 customer service!