First impressions the salon was very dark, no lights on and musty smelling. I came in for a chemical
First impressions the salon was very dark, no lights on and musty smelling. I came in for a chemical peel by a woman named Vicki who wasn't friendly, didn't introduce herself, didn't fill out a client card and assess my skin at all, or advise me on how the treatment works. During my peel my skin didn't frost, so I didn't end up peeling. I was obviously unhappy with the treatment so I emailed nicely explaining what had happened. I got 4 big paragraphs of very rude and defensive rant that its my fault it didn't work. I'm currently studying beauty therapy and this response goes against everything we're taught. My teachers where gob smacked at what she wrote, especially when she started to personally attack me as I'm only new to the beauty industry and not knowing anything. Completely unprofessional, would not recommend. Plenty of beautiful clean salons around, a few dollars more but your paying for quality, professionalism and friendly inviting energy.