Omnicare Pharmacy edinburgh

Staff helpful. I've never really saw a huge wait in this branch. There is a good variety of stock to buy such as plasters and deodorants etc. If your seeking pharmaceutical advice to potentially avoid making a GP appointment, make a point of asking to speak with the pharmacist. The pharmacist isn't generally in sight as they tend to be making prescriptions confidentially, hence not in view. You may have to wait 5 minutes at most to speak with the qualified pharmacist. There's a "consultation room" of which if you wanted to discuss anything they have the facility to provide you with some privacy while discussing any concerns or questions regarding prescriptions or purchases from them. This is an asset to this pharmacy. Majority of staff working here have a good knowledge surrounding common health questions. The shop is of a good size, looks as though it could accommodate a wheelchair no problem. The cleanliness of the shop is of a high standard. It is apparent on just stepping into the store. The shelves and stock are orderly and clearly displayed. The prices are reasonable. For people unaware, if you're are claiming benefits and money is a struggle, you are entitled to "minor ailments". This is a government scheme where you can receive some medicine's without a prescription and not pay. Paracetamol is one thing that you can ask for from minor ailments, although ibuprofen isn't. Pharmacists are unlikely to inform you you can be entitled to it for free. As nobody pays for prescriptions they are not aware of your financial circumstances. If you happen to be on benefits and struggling with finances I'd ask before purchasing anything without a prescription, if it's covered in "minor ailments"? Staff are helpful and free to give advice and answer as many questions you feel necessary, without making you feel an inconvenience. Much appreciated as health anxieties can be an issue for many.

Staff allways look down there nose when asking for something on minorelements for my kids

Friendly and reliable staff and reasonable , professional pharmacist are the most important featureset of this place. Highly recommended

Lovely staff always helping with advice

The staff are very friendy and helpfull. Every time ive been into the chemist ive never had any problems getting what i want.

Fantastic and understanding staff.

I have never had a problem with this pharmacy until, because of Covid19, I had to arrange for them to collect my prescription. I made two visits to collect my prescription but it wasn't there. I had to contact my doctor who assured me it had been collected. I phoned them and was told it might be at their other branch. They asked me to phone back! Not sure why they couldn't phone me or why they didn't check with their other branch earlier. On phoning back I discovered it was at the other branch and they would get it later. I found the way they handled this was clumsy and unhelpful. I was expected to do all the leg room.

Staff are always professional and very helpful. There are never big queues or long waits. It is by far the best chemist around where I live.