I am going to this place since they opened in London, I've always been very happy with the work they have been doing and was for me the best salon in London. But this time i am very disappointed, and will certainly not going back. The service became very poor and the staff became rude and not professional.
I booked for file & polish hands and feet. Usually they used to take their time to provide a good service. I asked to do a french, the lady literally told me "no time no time" laughing, rushing me to choose the color... The only thing they want now is to be quick and do as many clients as they can in 1 day. The top coat on my feet is almost non-existent, literally mate... My nails do not even look good, and the quality is very poor, polish is super thick.