Nuffield Health Shipley Fitness & Wellbeing Gym – bradford

Outdated, had the staff doing the decorating, instead of employing professionals . Cleansing issues all around. The gym is ok to take the DD but not spend on the gym itself.

I would just like to say that the first impressions of this place is outstanding. I signed up today (9/12/20) over the phone with a chap called Chris at the Shipley branch and he was so helpful and warm to speak too. He quite literally explained things inside out and helped me to figure out if I qualified for corporate discount. I do, but I won’t use after work so there’s no point taking the anytime contract. So I opted for the off peak. Especially since you guys had an offer on at the moment for not charging us a start up fee etc Chris was a delight and not only did his job well but actually made me feel really comfortable. I have mental health issues ranging from anxiety, PTSD, depression and even before I mentioned my health concerns he was being polite. So it’s nice to know Chris gives every customer his brilliant service! Chris asked me to pop in to the branch at my nearest convenience to sign forms and to collect my membership card etc So the evening comes and my anxiety kicked in I didn’t know what to expect going there in person.. As usual I go in really bubbly and polite (because I know what it’s like dealing with people they can be so damn rude) and I approached a pretty, smiling lady called Ann Marie Told Ann Marie why I was here etc etc And she immediately made me feel welcome. I’ve spent years feeling like I’m invisible or just a number. Like I don’t matter. Ann Marie actually had a conversation with me about life. Something I’ve especially missed due to covid. She was so friendly and lovely. She had gorgeous hair too!! She asked for my advice on my eyebrows / make up (usually I’m the one asking for advice since I’m a tomboy) it was nice to feel like I actually exist for once... Ann Marie set up my card, booked me in for my induction session before my swimming slot and I’ve never felt so exited for a long time. Even just speaking to a bunch of people due to being locked away for months, apart from going to work (sad face) has already made my head feel better. When covid is over I’m bringing Chris and Ann Marie some chocolates for just being them. For just being lovely, honest and down to earth people... I love writing long reviews for good people. People are so fixated on writing bad reviews over stupid little things and it’s just not fair. So when I get excellent service I don’t mind spending the time writing this up. At the end of the day just like your staff, the world needs more kindness. So this is my kindness back. I hope people Chris and Ann Marie not only see this review but get some sort of recognition from their superiors please. Hard workers deserve praise. Without them people like me probably wouldn’t join.... Every business has their ups and downs. Things will always go wrong. It’s inevitable. However as long as your staff are happy and nice you can’t fail. As you can tell I work in retail. I’m a garage manager. And there’s nothing that cheers you up more than a nice review. Nothing comes close to the feeling you get when customers see you and appreciate you and your hard work. So to Chris and Ann Marie, thank you for making an anxious lady feel comfortable and peaceful. This review will be posted directly to Shipley branch via the website and google reviews and trust pilot Thank you. - Rebecca ♥️

Have been trying to call this gym for a few days now only to have the phone picked up and then put down. Shocking and appalling service from the reception. Something really needs to be done about this as you get paid to answer calls to potential customers. These people should not be representing names like Nuffield.

Keep Enrolling my kids into swimming classes which have been paid for up front. Called before lockdown for a refund and advised we will not be attending. Called again Oct promised call back not heard from them again. Disgusting service and taken our money for lessons our kids have not taken.

I've been with nuffield Shipley for over 2 years so put of contract on a month by month basis. I work away all the time and got to use Nuffield all over the UK for a few pounds extra per visit. Over the Las 2 years this small cost has risen until Northampton wanted £15 for 1 day visit. Also whenever using the Shipley gym half the machines were out of order so I decided to cancel my membership. A months notice it should be but they wanted 2 months and have started to peruse me via debt collectors. Avoid at all costs

Massive Shout out to all the wonderful staff at Nuffield Baildon! It has been over two years since I first walked through those doors, shaking like a leaf 🍂 Scared to death at the very thought, reluctant, hesitant and probably a bit rude about the place tbh (apoligies) 😳 You Guys have quite literally changed my life Not only my fitness but you have given me my confidence back, my belief in myself, my ability to get out there and be amongst fellow humans You always make me feel welcome, allowing me to feel like I belong. So very grateful to you all You are all amazing ❤

One thing before I write this, the staff seem pleasant enough and it's no slight on them. But I would seriously advise a complete extension and renovation of the Gym areas, or stop marketing yourself as such. This is more of a lesisure centre and not a gym, there's maybe 4 or 5 machines in the gym area, with one bench press and 1 squat rack. This wouldn't be a problem but usually these are hogged and an hour workout would turn into 2 hours, it's really not suitable to most people who would consider bodybuilding/powerlifting, please avoid if you're wanting to go for these purposes. Swimming or general cardio should be fine however, I have to mention that.