When signing up for a 12-month contract (which included a 2-week cooling off period), I was advised
When signing up for a 12-month contract (which included a 2-week cooling off period), I was advised my first 6 weeks membership was fee-free. Nuffield Fountain Park attempted to charge me 1 week later. Luckily my bank blocked the transaction. Nuffield Fountain Park accused my payment of bouncing. I was still within my 2-week cooling off period so I went to cancel my membership straight away. When attempting to cancel my membership, I was met with rudeness and incompetence by staff in both the Reception and Membership team. It was such a hassle to sort this out - I visited Nuffield Fountain Park twice in person, called them once and sent 3 emails. I still haven't received any communications confirming my membership has been cancelled. Very SLOPPY. Nuffield Fountain Park have NO integrity when dealing with members so I would NOT recommend and advise to AVOID.