Nuffield Health Birmingham Rubery – birmingham

Really do love this place great friendly staff great place to train... wish they had couple decline benches...wish they opened half earlier as like to train in the morning

having never stepped foot in a gym before I didn't really know what to expect . Carl the duty manager was excellent in answering the questions and concers that we had . The gym is very well laid out and easy to use with plenty of equipment . We signed up the very next day and have used the facility's a few times. Very happy with our decision to join Nuffield Health in Rubery.

Nothing justifies the price of this gym.

My boys attended this gym for swimming lessons and although the group sizes were brilliant the attitude of some of the the staff made sending them here unbearable. Josh who is in charge of swimming lessons will not speak to you face to face only via email, when he does email he comes across very rude. At the beginning I spent the first month trying to get my son who could swim with no arm bands out of stage 1 where they placed him! The lessons often started late meaning my child did not get his full 30 minutes. One of the lifeguards walks around with a massive attitude. They would cram 6 children into a lesson but only allow a width to fit maybe 3 (as private member have priority) so they would have 3 at the front and 3 at the back. The teacher was not able to really see the 3 at the back and these were children who could not swim as they were in ducklings. On at least 2 occasions I saw a child go under the water. I did speak to the manager about all this when I left. There were a lot of unhappy parents there when I left, Its a shame as it does have potential to be a good swimming school.

Full of aggressive steroid-abusing 'schoolyard bully' chavs that will threaten violence if you stand up to their bully behavior. Staff don't really do anything when this happens other than step in to 'calm it down'. Staff are friendly and facilities are comprehensive but for the price you'd expect the place to be cleaner and less tatty around the edges (flakey paint, scratched up surfaces).

Failing to understand why you chose to close at 8pm just because it’s the week between Christmas and new year. Disappointed as you pay a premium and there are no reimbursements offered. My membership states Monday to Thursday 630am till 10pm with closing times of 9pm Friday and 8pm sat sun. Yes there was a sign put up and yes I failed to read it however if you reduce the operating times surely this should reflect on the ever increasing membership fees.

Absolutely disrespectful behaviour! Will never come back!