Northwood Edinburgh edinburgh

If you have the bad luck to meet these guys, be aware: first they will request you to pay the deposit and one month of the rent in advance and after they will do a "check" of your personal details; if there is anything wrong, you will be not refunded and you will stay without tenancy contract. If you pass their check, note that they will increase the rent price as soon they can (property owners are not even awarded of it). A very rude woman will visit your accommodation every 2-3 months and take pictures in every room. Even if this inspection is not mentioned in your contract, they will do it and ignore if you complain. Also, they will give you problems to do any reparations or solving any issue in the property. Be aware that they do not pay landlord license. Please check the property is on the landlord registration website or ask in Citizens Advise. When you finally end the tenancy, even doing a deep cleaning, the will charge you £80 (+ £20 of administration) for cleaning any signs of dust, searching in the most hidden objects. I would not recommend this agency to my worst enemy, stay away if you are still at time.

Excellent service and friendly staff.

It is very kind and serious agency,I highly recommend them. I never had any problem with them.

DO NOT USE THIS AGENCY. I have now been a tenant of this company for 2 years and throughout my tenancy Northwood have proved themselves to be completely incompetent landlords at every opportunity. Within months of our move-in our property manager turned up at our door with the landlord with no prior warning that they were coming. When this happened I was concerned but understood that accidents happen and merely requested that in future my mobile was the best form of contact when accessing the property. I have never been contact on my mobile since, not only this Northwood don't ask for permission to enter the property - they e-mail you telling you they are coming and pitch up even if unconfirmed by tenants. Following this, the only toilet in our 2 bedroom flat broke and it took Northwood over a month to repair, leaving us with essentially an inhabitable flat for an entire month. Further to this when I reported an issue with the internal mechanism of our UPVC window Northwood just send us a large bill for braking the window (before a professional arrived and advised me that this was 100% a wear and tear issue). Northwood have also sneaked an illegal notice period of 3 month/60 days on a new PRT lease and only provide 24 hours notice before viewings - both of which are against the letting agents code of practice. This agency is full of cowboys who will attempt to wing every situation and overcharge for shoddy work wherever they can get away with it.

Thanks for the great service provided by Northwood team. we have received an hassle free stay with your support right from beginning of document signing from abroad till the end with tenant friendly team. Definitely we will get in touch in future stay and refer Northwood for our colleagues as well. Thanks for your support which was very timely during our initial Stay with family. There were no problems anytime during our occupancy.

Northwood have helped me find tenants quickly, get work completed to a high standard and replied to all e-mails swiftly. I hope the professional service I have received to date continues into the future. Thank you Lewis, Maria and the wider team.

Excellent experience from helpful, knowledgeable and professional local team who understand the needs of investors from personal experience. I feel I can leave my property in safe hands (I live overseas) and that matters will be handled promptly and with fairness to all parties. Thanks Lewis, Stuart and team!

The team at Northwood Edinburgh is fantastic! New the UK, I have been frantically scrambling to find long term rentals. After weeks and weeks of searching and engaging with agents who were overwhelmed and not very responsive, the team at Northwood Edinburgh led me through the process and helped me find a wonderful home during my time here. They each went above and beyond to provide options, offer prompt viewings and provide guidance on timing and next steps. Thank you Northwood !!

Having recently put my flat on the market then, for personal reasons, pulled it from the market and decided to rent it out, Northwood have been brilliant throughout. Lewis Mallen was professionalism personified as he seamlessly dealt with me, my flat and the situation. Not once did I feel like I was causing him trouble, although undoubtedly I was! If you are thinking of either selling or renting out your precious home, there is no other company I’d recommend. They have done me proud and I’m just delighted my intuition guided me to Northwood.

I have been hunting flats in Edinburgh since 1 month and Northwood has really good flats on their site and also their staff is very professional and treat you very well. They help you in case you don't understand anything or need help with anything related to renting process. I would really recomment to go on their site and search for the flats and I am sure that the Northwood team would definitely assist you.