nesli.kurk19
1 Reviews
Discrimination against elderly and vue
My mum aged 73 was denied access to healthcare because of the prejudices of their A and E staff members. They wouldn’t let me accompany my mum even though she suffers from ANXIETY disorders, she had had a QUADRUPLE BYPASS surgery some years back and was having heart palpitations and her blood pressure was measuring around 180 – 90, they separated us, I had to leave her own her own with her poor English and anxiety problems – she suffered an anxiety attack and left the A and E room after 5 minutes to find me. I called NHS for help and guidance about her high blood pressure, as I didn’t know what to do at this stage. A doctor named Hasan called back, told me to go back and tell them about the urgency of my 73 year old mother’s condition and that they would have to let me in. BUT as you can guess, they didn’t, in fact, when I said that a doctor named Hasan had told me that they had to let me go in and help my mum, they MOCKED me by saying that there were many Hasans in the building and they didn’t care what nhs 111 advice was, as North Middlesex Hospital was not related to them. I then askef for the name of the staff member who was talking to me and my mother, she said that she did not have to give me her name. I called nhs 111 to ask for advice, as I got even more concerned about my mother being denied health care, they told me that she had to tell me her name. I went back in and asked her, she ignored me, then I asked her colleague what her name was, she said that, she could only give me a complaint form. I believe that DISCRIMINATION took place because the staff was taking advantage of their superior authority to belittle people from disadvantaged backgrounds. In this modern age, such discriminations are shocking and disappointing, I am very sad for being let down in such horrible manner by my local hospital. I hope that justice could be served and that woman could be identified and sacked. I sincerely hope that none of your old relatives would have to deal with these pathetic, disgusting people. I wish anyone with elderly relatives good luck! I hope together with all our hardwork, paying our taxes to keep NHS going, we can rid the system of these vicious people.
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