I'm quite surprised at the feedback on Google reviews. Whenever I attend the practice, which is fair
I'm quite surprised at the feedback on Google reviews. Whenever I attend the practice, which is fairly regularly, the staff, especially reception are nothing but courteous , respectful and kind. I'm able to be seen on the same day if I have an urgent health ailment and all queries are resolved. I once had a concern with a nurse that didn't clean an area before taking blood, however, the managing staff where extremely apologetic and assured me that wouldn't happen again. Staff were reassuring. The doctors are always thorough, empathetic and kind. I feel like this is a really good all rounder. I think with regards to any GP you can always expect to wait. Doctors only have a small time slot, to assess and treat and unfortunately, not all slots are straight forward and doctors/ nurses over run. It's just one of those things. I'm grateful for the services I've received to date, thank you.