Nicholstown Surgery southampton

I just hang up the phone. After 2 hours and 2 minutes waiting ... All this for 38 seconds speaking. It's worth and worth every day❗❗❗ Soon you will need the phone plugged in the charger to make sure you have enough battery until they will answer.

I needed to call surgery and they did not pick up a call even after one hour and 45 minutes on phone so had to end the call. Make sure you have 2 hour spare because had to wait for at least 2 hour before someone pick your call. Deserve 0 star but unfortunately there is no option of 0 star

This surgery abused me! I have been having on going problems with this surgery! The manager LEANNE HUNT was extremely rude with me. This woman emotional abused me, humiliated me, etc Doctor SAIRA SHEIKH lied about my medical treatment! They erased all my medical records, my documents, my medications. And they refused to give it to me! Is so scary how doctors and managers are supposed to protect their patients instead i just got abuse and they pretend to be the victims! SO MUCH INJUSTICE FROM THIS HORRIBLE SURGERY AND THEIR STAFF!

Service is appalling!!! Every time I call I'm on hold for at least 1 hour. So have to go round there. When you turn up there are always around 3 receptionists who appear to be doing nothing!!! Better off calling 111, they respon d quicker.

Absolute waste of time. Been on hold for 2hrs and my partner on hold for 1.5hrs. Absolute joke especially if you’re having a mental health crisis and need an urgent appointment with a GP. You’re better off phoning 111 and getting help with them, much quicker.