Natwest bristol

Unhelpful staff with poor attitude towards customer service

I am not keen on the security camera pointing to the only cash point machine, within the small nat west bank on North Street, Bristol, BS3 area. In addition to this, the staff appear miserable.

I have been going to nat west bank 4 over 20yrs very happy with the bank all the agent's accept when the where sacking staff over there jobs description. They help me through some bad time's every day i went t bank just t say hello but wrk of course .they went out of there ways t help me as I'm not t well .but very happy t no that there keeping some staff but sadly inly 1 add to go Nigel he gave is life t that bank and they took it all away such a sad time .Now try on line banking witch is good t .i prefer going in bank it gets me out and staff is very good .

Totally unhelpful a disgrace to the NatWest division, staff rude and unhelpful

This branch is so busy because Nat West closed their Bedminster branch, you can expect a 20 min wait at all times, very poor service which is not the fault of the staff in the branch

Was wary after seeing other reviews but customer service was outstanding. Handled multiple queries in a matter of minutes and provided a friendly, professional service

Usually positive but website says your open Wednesday 29th dec get to the door quite clearly locked up no one home 11:28 am

Went to bank Saturday morning and they are closed..how do people who work full time access their bank ?

Nice and friendly staff. They have cut a lot of staff and the ones that are left are always very helpful.

Truly shocking customer service - couldn't be less interested in helping you or any other customer. Every person that comes to the counter is another problem for them. I suggest you visit many of the other branches in Bristol where they are much nicer and are far more accommodating than the old bags in here.