Irene Solera

4 months ago

Review

Impossible to get an appointment, I called for two days in a row at 8 o'clock (as they tell you you should do) they didn't pick up the phone until 8:20, just to tell me that unfortunately they don't have any more appointments left. When I went there for the first time to register, they told me it would take 1 week for the system to register me. After 3 weeks I was not it the system yet. Very happy with health care in this country

Genevieve Chan

a month ago

Review

Very nice and professional receptionists Doctors always trying to accommodate. It is a busy practice so you do have to wait for appointments.in other practices in UK you can waiting to 2 weeks !!

C C

7 months ago

Review

Always had great experience with doctors and nurses and one of the receptionists is lovely and very helpful. They lost a star as one of the receptionists is horrendously rude and they all know who she is. No place for people like that on the front line.

Sheva Huntress

7 months ago

Review

Appalling receptionists, never have had a good experience with them and I have been going here for years. It's been my family's go for as long as I can remember. They are rude on the phone and in person. You can't make appointments a head of time even by a day or two, in the rare occasion that you can get one, they are short with you and act like you are a problem. Me and my mother are both autistic and can't handle being around people so we sat in the smaller waiting area by the prescription drop off counter, waiting for our appointment, as we always do. Doctors know we do it and so do most of the nurses. But one receptionists in particular this morning had a problem with this and was trying to get us to move for literally no reason. We weren't making noises or anything, we were politely sitting there minding our business. She starts talking to us from over the counter asking is we can move because we are in the wrong waiting area, saying that we have to move to the big one or listen really hard for the name so we don't miss our appointment. She talked at us like we were little children that didn't know right from wrong. We have sat there before with no problems. Nevermind we were an hour early for the appointment so there was no chance we were going to miss it. I have no problems with the doctors. The doctors and nurses are great and friendly. One is almost a family friend. The receptionists are a huge problem. They need to be trained properly and told how to treat people with respect.

AIS Sus

7 months ago

Review

Worst recepcionist ever and some doctors careless also.