Murrayfield Medical Centre edinburgh

Never thought I would review my GP, but seeing the negative feedback I felt I should balance the scales. in over twenty years I have always found the reception staff to be courteous and helpful (much better other places). I have found the doctors to be patient (pardon the pun) helpful and not quick to throw you some pills and send you away. Getting appointments quickly can be difficult at times but nothing like the horror stories I read about elsewhere. I am very satisfied with the service they provide.

Everyone from Drs, Nurses to reception all very helpful and good service. No complaints

Nurses here have all been lovely, thorough and the GPs have been fine as well, there's always some that are better than others, and found Dr Cordwell-Smith particularly good as she actually listens and takes time to ask the right questions and gives you clear instructions about follow up.

We are new to this surgery, my 1st visit was very disappointing. I had an extremely rude locum doctor, she was rude & very unhelpful. I actually left in tears. The surgery itself is unhelpful. I spent over 20 minutes on hold as they have an automated system regardless of the option you press youre still getting the same receptionist who ask the same question the automated service did. Complete waste of time! If I could go to another surgery I absolutely would.

It used to be a good medical practice. Now? You phone for an appointment and they keep you on hold for 15-20 minutes and if you're lucky to get through you'll be lucky to get an appointment within seven days. It's a shame it's been allowed to run down to this extent.

I've been a patient here for many years and my comments are a mixture of good and bad. I suppose that compared to most surgeries in terms of getting appointments it's better than most. My experience of the doctors is mixed - some have been incredibly helpful and kind, but others not so much. I avoid one doctor because they have been repeatedly rude to me, and I've no idea why, as I try to be polite to them, aware as I am how stressful their job can be. I'm not someone who is always bothering the doctor with minor ailments - I go on average about once a year. However, to be greeted by a doctor after explaining my condition with, 'And what do you expect me to do about it?' is a little discouraging. A switch to another doctor and an immediate emergency referral to the hospital solved the problem. Receptionists are also inconsistent in their attitude and degree of helpfulness - some are very friendly and helpful, others not so.

Always been a great doctors experience for me one doctor in particular (Dr p doyle) saved my life when I contacted tuberculosis a few years ago now so no bad news about this surgery very pleased with this surgery keep up the great work everyone thankyou...

Doctors here tell patients to "go private" or to "live with it" (these are direct quotes). Find a different practice if you want to keep or improve your health, you wont get the help you need from here.

Very comforting service. Great reception in a peaceful environment with kids toys and area dedicated for kids to play with them while waiting. Doctors and nurses thorough in their checkup processes and friendly support.

Very quiet and efficiency staffed.