After a protracted complaints process which has lasted a year and two months, the case has been closed with an unsatisfactory amount of compensation. I was a PGCE Secondary Science student training to become a teacher. Many problems but I will focus on just two. First, the university made a mistake in assigning my first school placement. I went to the designated school and was told that I do not have a place. Apology was given by the school but no apology from the university. They told me to wait until they find another school. It took 2 weeks so I was two weeks behind my classmates. But I was grateful for this other school to take me on at short notice. Second problem was that the mentor there was a bully. They were really subtle things but the mentor was bullying and threatening pupils. I told the university about this on several occasions but they simply told me to carry on. So the university did not care if the mentor is breaching the Teachers' Standards. They did not offer me a new mentor. Many of my classmates had already quit in November and December. In hindsight, they quit early to cut their losses. Beyond January, half the course fees are liable. If I had known, I would have quit early but they did not inform me of the extra liability. The university thinks that offering me to take the course again is reasonable. After a mental scarring, it is not a bridge you want to cross again. With an offer to change the mentor,, things could have worked out better. With no support from university or the school, there is little hope. Find a place with more support.