Market Place Post Office york

been using this post office for years always friendly and courteous great staff very helpful , am there most days to deliver numerous parcels not faceless and robotic like many post offices , characterful and has the feel of a village / small town place in the heart of York , would highly recommend

BIG FAT ZERO. Rude, intimidating manager. Overcharged on postage for two large but very light weight parcels £17.00 per parcel (quoted as the cheapest option) as confirmed by other York branch. Then made a mistake on postage (sending parcel to my address as sender) and charged me again to correct his mistake. The poor cashier was obviously uncomfortable but couldn't do anything to help!

Very kind and very helpful staff I always use this post office very satisfied thank you

Always great service and helpful I post numerous items a week there

Tried to pick up a parcel during the advertised opening hours - the gentleman over the counter said they’re closed due to shortage of staff. All this when the shop’s clearly open and staffed. Would call it appalling service, but it’s not even service.