A rude, uppity young concierge proccesses my room, 204, one of thirteen available that night he says on the phone during my arduous check in with this young man. At check out an even ruder concierge, three bell rings and about 7 mins to see her, asks "was there any problems with the room, we are doing maintenance and we haven't gotten to that one". I don't mention to this rude concierge the broken toilet seat, I had already complained about that earlier that morning or the difficulties with the key. She then hands me a receipt and goes straight to another customer and takes his key and takes back a charger and ,then, onto another customer . After a further five minutes I ask if I can hand her my keys which I still have held out. Poky room, no WiFi, over priced and get the counter staff on the wrong day, the worst. Plenty of nice places to stay in Wagga Wagga. A stunning venue though worth the stay alone. On previous visits the bar and venue facilities are exceptional.