Magnet Kitchens edinburgh

Great customer service , manager went the extra mile to help answer all our questions.

Friendly service

Very friendly and helpful and easy to work with when choosing our kitchen units.

Bought a kitchen for my daughter very nice

Can only comment on experience in showroom. Entered to absolutely no greeting, however brief or even just acknowledgment from staff - one of whom was free. I felt like Bruce Willis in Sixth Sense, managing to walk the whole way round with my with wife chatting the whole time but not engaged by anyone as if I were a ghost. Due to this we were unsure if we could properly open cupboards and look at the kitchens in any detail which was the purpose of the trip. More worrying was what looked like a smear of blood on a wall next to one of the displays (with a smaller mark below), this was definitely not just a pen mark or scuff. Even if it wasn't what it looked like, in this current climate it was of concern. Safe to say we were in no way made to feel like we want to pursue enquiries with them.

Lovely lady inside (*sales staff) However the warehouse staff/geriatric pensioner who's been let loose with a forklift blocked me in the car park with pallets and stuck notice's all over my car not really what I was after when about to spend £12000 on a kitchen 🤔 terrible way to to treat customers.

Very smooth and safe experience in these covid times

Magnet sent a bunch of cowboys to do the installation and then wiped their hands of the situation. Cabinets were nice, and installation was passable, but the finer details were botched. After-sales service from magnet was non-existent. And it wasn't cheap either! Avoid magnet like the plague.

Fist class customer service from extremely helpful and knowledgeable staff